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Customer Testimonials

 

We take a lot of pride in what we do for our customers and it's because they take a lot of pride in making their products.  Below are a few customer testimonials.  

Hoist Liftruck Mfg., Inc - Heavy Machinery Manufacturer

The Artisan Logistics team has proven to be dedicated and responsive to the needs of HOIST Liftruck Manufacturing while providing competitive pricing.  

 

Artisan has moved lifts for us that weigh as much as 85,000 lbs, coordinated loading and unloading schedules with our staff, our customers, and rigging crews across the globe. 

 

We are proud to have Artisan Logistics as a partner and we are looking forward to our continued growth together as HOIST gains market share world wide.  


Hoist Liftruck Mfg., Inc.

TCM America, Inc. - Forklift Manufacturer

 

Artisan Logistics is my 3PL service provider and they have been successfully managing 100% of my domestic freight since November 2010.  

 

The Artisan Logistics team helped TCM establish a National Shipping Program for all of our makes and models to all locations in the United States.  This allowed TCM’s dealers to focus on selling and plan their sales around the established freight costs.  This has allowed TCM to take control of all shipping, take advantage of building loads, and establish freight costs based on volumes.  We now control our month, instead of letting the month control us. 

 

The Artisan team provides services to include load building and routing, arranging the daily shipping schedule, LTL, multi-stop loads, partials, and truckloads on vans, flatbeds, stepdecks, and RGNs.  I highly recommend Artisan Logistics to provide any logistics services that your company may require.   

Customer Service Manager

ILJIN,  “A World-Class Bearing Expert Company”

 

 

The Artisan Logistics team has performed extremely well in assisting the Iljin USA, SC Plant in Greer with our logistics needs.  Their automotive team is knowledgeable and responsive to our needs on truckloads and LTL shipments.  

 

Their knowledge and attention to detail were very reassuring during start up of this new plant with a very aggressive schedule and their high level of attention has not diminished now that we are into regular production. 

 

Check calls are regularly received every four hours on every load, drivers are dispatched correctly with all instructions needed for pickupand delivery, therefore reducing my team’s time spent on managing shipments and directing drivers.  Artisan Logistics helps us maintain our focus on being a global supplier to the automotive industry. 

 

SupplyChain/Logistics Manager

Komatsu Forklift USA, Forklift Manufacturer

 

Artisan Logistics is extremely reliable and easy to work with.  Their team is knowledgeable and results driven.  They have always provided creative solutions to our logistics issues.  

 

We have been utilizing Artisan’s services since 2010 to ensure we meet our monthly numbers and provide excellent customer service to our dealer network and Komatsu’s customers.  

 

The Artisan Logistics team provides Komatsu with services to include LTL, Expedite, Hazmat, Multi-stops, Partials, and truckloads for vans, stepdecks, and RGNs.  

 

PPC/BOM Coordinator

Komatsu America Corp.

West Marine, Global Retailer

 

 

Artisan's service has been great with quality drivers and fair rates.  Artisan has been meeting my expectations since we first started working together in 2009.  Megan is my dedicated point of contact and she makes me feel that I'm always her number one priority. 

 

Senior Transportation Manager

West Marine, We Make Boating More Fun!

Midlantic Machinery, Inc., Komatsu Dealer

 

I commendate Brian and the Artisan team!  The promptness in which you are able to accommodate our needs is what I like best about our partnership.  I know that everything I send your way is HOT and we need it ASAP.  

 

You always come through for me, and nothing is more valuable that that! 

 

Without a doubt, I rank your service as a 10! 

 

Inventory Control Administrator

Midlantic Machinery Co. 

Pattison Sign Group, Global Full Service Signage Provider

 

What I like best about Artisan is that I feel like I get personal service by dealing with just one person. You understand our demands on what it takes to move our freight.

 

Carrie, you make me feel like I am your only customer, and I have been in this business along time and that is hard to find.

 

 I would without a doubt rate your service as a 10, and nothing less. I am very satisfied with the service that we get from you guys.

 

Logistics Manager

Pattison Sign Group

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